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JURNAL BISNIS DAN AKUNTANSI
Vol. 17, No. 1a, November 2015

PENGARUH COMMITMENT, ENGAGEMENT, NETWORK, ASSORTMENT, INTERACTIVITY, DAN ADAPTATION TERHADAP CUSTOMER SATISFACTION

MUWAFICK

STIE Trisakti
muwafick@stietrisakti.ac.id

 

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http://www.tsm.ac.id/JBA/JBAVOL17/PENGARUH COMMITMENT, ENGAGEMENT, NETWORK, ASSORTMENT, INTERACTIVITY, DAN ADAPTATION TERHADAP CUSTOMER SATISFACTION

ABSTRACT:

Today, business world is growing rapidly and quickly with the supporting role of the advancement of information technology. One of the information technology advances seen is the birth of Electronic Commerce (e-commerce) that improves the effectiveness and efficiency of business operation. With e-commerce, obstruction or limitation of energy, time, and money can be minimized and even eliminated. This study conducted with purpose for investigates how Commitment, Engagement, Network, Assortment, I

Keyword :Commitment, Engagement, Network, Assortment, Interactivity, Adaptation, Customer Satisfaction, Electonic Commerce
 
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