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MEDIA BISNIS
Vol. 6, No. 2, 1 September 2014, Hlm. 88-96
ISSN: 2085-3106

PENGARUH TOTAL QUALITY MANAGEMENT DAN QUALITY MANAGEMENT INFORMATION TERHADAP KINERJA PERUSAHAAN

OEY HANNES WIDJAYA
Universtas Tarumanagara

IAN NURPATRIA SURYAWAN
STIE Trisakti
ian_nurpatria@yahoo.com


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Official URL: http://www.tsm.ac.id/MB/MB.6.2.September.2014/4_MB_Sep 14 Dummy Oey Ian.pdf

ABSTRACT:

This study aimed to determine the effect of total quality management and quality management information on the firm performance which Is a company engaged in tire manufacturing. A method of data collection is done by distributing questionnaires to all employees’ quality assurance totaling 19 people. The test results suggest that there is a positive influence of total quality management and quality management information on the firm performance.

Keywords: Total quality management, quality management information, firm performance, tire manufacturing

 
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